IT Services London

Regardless of the extent of your internal IT resources, we tailored our support levels and services to suit your specific situation. This may involve adopting a hybrid IT support model, where our experts collaborate with your team during peak periods, or opting for a fully outsourced IT support approach, wherein we manage all your IT needs comprehensively.

Considering the pivotal role IT plays in modern organisations, the selection of a reliable partner with the appropriate expertise is paramount. It is essential to ensure that you receive tailored guidance for your investment, alleviating the burden on both you and your teams. 

By trusting a reputable provider such as Sharp to oversee your IT, you and your team can redirect your focus toward the broader objectives—business growth and development. This shift allows you to concentrate on strategic aspects while we manage the intricacies of your IT infrastructure.

Our helpdesk operates during standard business hours, from 8am to 6pm on weekdays. Unfortunately, IT issues don't always occur during business hours. Recognising that your organisation may require additional support beyond these hours, we offer an optional 24/7 helpdesk service for after-hours assistance.

Ensuring maximum uptime without interruptions is paramount. Even the slightest glitch in your IT system can disrupt your entire organisation. That's why our helpdesk serves as your comprehensive support hub, staffed by local experts ready to promptly and efficiently address any issues. Should a problem be beyond a remote resolution, our escalation procedure guarantees a swift resolution.

All kinds of organisations are now embracing cloud solutions. Moving away from on-premise and server-based infrastructure to cloud-based solutions can be daunting if you don't have existing experience or knowledge within your organisation. We aid clients in this transition, ensuring they enjoy the all advantages of cloud migration, without any confusion:

The benefits of cloud solutions include:

• Security
• Flexibility
• Scalability
• Increased Performance
• Cost Savings
• Productivity

Whether you've faced a malicious cyber attack or an unforeseen disaster. A quick recovery of your IT systems is essential to minimise the impact on your organisation. At Sharp, we're dedicated to assisting you in preparing for such unexpected situations.

Through our Backup and Disaster Recovery service, we ensure your ready for any eventuality with a robust IT disaster recovery plan. This plan addresses potential risks to your data resulting from technical issues, human error or natural disaster.

An effective disaster recovery plan encompasses goals, responsibilities, inventory, and procedures. We equip you with the necessary tools, recommending backup solutions to secure your data. In the unfortunate occurrence of a worst-case scenario, you can have peace of mind, knowing your data and systems are well-protected.

Within a multi-layered cyber security strategy, network firewalls play a pivotal role as the gatekeeper for your business systems and sensitive data. This crucial defensive measure ensures that only authorised and secure communications gain entry to your network, thereby mitigating the potential risks posed by cyber threats.

Integrating network firewall security into your overall cyber security plan represents a strategic move that enhances your organisation's resilience in the face of the ever-evolving threat landscape. This proactive approach not only safeguards your digital infrastructure and upholds the integrity of your business operations but also ensures the confidentiality of your vital data. 

 

Navigating technology and IT investment decisions can be overwhelming for organisations lacking the right guidance or internal expertise. In fact, 64% of IT decision makers in UK SMEs admit to lacking knowledge when it comes to IT hardware and 63% admit to lacking the right knowledge when it comes to IT software. 

This statistic brings to light the issues SMEs face when making software investment decisions, resulting in potential time and financial losses. It also emphasises the importance of consulting with experts to ensure that the software you choose is not only secure but also operationally sound.

Furthermore, it's imperative for your software to demonstrate a return on investment. This is why we provide support to help you maximise the benefits of your IT and technology, ensuring you harness the efficiency and productivity gains that come with new software such as Microsoft Azure.

Being a member of the Microsoft Partner Network grants us access to a diverse range of software products, pricing, and expertise. This ensures that we select the right software tailored to your needs and those of your organisation.

Whether it's cloud-based accounting, virtual desktops, business applications, ERP, or Power BI, our team of experts are well-equipped to advise you on the essential software for your organisation.

From hybrid to remote working, it’s key your organisation is using and leveraging the right IT and technology to facilitate remote collaboration. 

Empowering employees to work securely from anywhere is key. Our Unified Communication portfolio enables this. Be it cloud-based software, telephony and or  video conferencing, we work with you to get the right balance in place. It’s our aim to get our you adjusted and ready for modern and hybrid working. 

Sharp's email security services are specifically designed to shield your businesses email communications, services, and accounts from unauthorised access or compromise.

Email serves as a primary intrusion method for cyber criminals, who employ malicious activities to gain access to data, initiate phishing attacks, hold companies to ransom, and deploy harmful malware. It’s imperative that businesses protect this source of valuable private information and educate their team on how to spot attacks to avoid damaging their reputation or incurring fines.  

Sharp's email security services are meticulously crafted to ensure the protection of your business email communications, services, and accounts, preventing unauthorised access or compromise.

In the realm of cyber threats, email is a favored entry point for cyber criminals aiming to infiltrate systems, steal data, launch phishing attacks, and unleash harmful malware. It is imperative for businesses to fortify this crucial source of private information. Educating your team on identifying and evading such attacks is crucial not only to safeguard your reputation but also to minimise the risk of potential fines.