Additional IT Support
Whether you need helpdesk IT support for everyday problems, holiday and sickness cover, or an additional IT support specialist for expertise and advice on larger projects, we’ve got you covered.
Additional IT Support
At Sharp, we understand that IT issues can pop up at the worst possible time, and the expertise needed to fix them may not always be readily available.
Our Complete IT Support Services are designed to provide you and your business with the additional IT support you need to ensure minimal downtime and maximum efficiency.
Whether you need helpdesk IT support for everyday problems, holiday and sickness cover, or an additional IT support consultant for advice on larger projects, we’ve got you covered.
With our Managed IT Services, all our solutions are tailored to your businesses’ unique needs. We’ll get to know your pain points and build a scalable solution that makes technology easy. We’ll familiarise ourselves with your systems so that the IT support your receive is fast, efficient and keeps you on the front foot.
Benefits of additional IT support
There are many IT support companies to choose from. When you’re in the market for outsourced IT services, selecting the right support partner isn’t easy. When you choose Sharp and Complete IT for IT Support services you’ll receive the following benefits:
Free up your teams and staff so they can focus on their core responsibilities.
In the event of hardware or software failure, failover backs up the helpdesk so that you have access to IT support 24/7.
IT project management
From concept and design to delivery and maintenance, you can rely on us to manage small, medium or, large IT projects.
Holiday and sickness cover
No matter how big or small your organisation is, having key team members away for any length of time can create problems. Additional IT support helps lighten the load.
High end technical troubleshooting
Whether you’re experiencing hardware or software issues, we’ll adhere to best practice guidelines from start to finish and fix the problem before it gets out of control.
What's included in our additional IT support?
- Unlimited helpdesk support – We’ll take some (or all) of your support calls, allowing your internal staff to focus on critical activities.
- Onsite support – We’ll manage your physical infrastructure and provide technical, input, and support as needed.
- Additional technical consultancy – Help with projects of all sizes, complete with a dedicated technical consultant.
- A detailed plan – We’ll deliver full review of your existing IT systems to highlight where you need to make improvements and increase security.
- Fixed monthly fee – No complicated per user and per server pricing models that increase month-on-month.
- Holiday and sickness – Around-the-clock cover from a dedicated support team.
- Scalability – Increase or decrease your support package to cover any change in requirements.
- Insight and innovation – We deliver cutting edge latest technological solutions to help you meet your business objectives.
Why partner with Sharp and Complete I.T.?
Knowledge and Expertise
You’ll have the backing of a large, highly- trained team of friendly technical experts.
Achieve your goals
We’ll work with you to understand where you want your business to be, and design a bespoke IT plan to help you get there.
Advice and guidance
Friendly advice on everything from remote working solutions to infrastructure changes – there’s nothing we can’t handle.