Managed IT Services Provider
Our award-winning team will take full control of your IT so you can focus on driving your business forward.
Speak to an expertTailored Managed IT Support Services
Outsource your IT to an award-winning Managed IT Services Provider, who will take the time to get to know your organisation, listen to your challenges, and take complete control of your IT needs, leaving you free to focus on what you do best.
We’ll recruit, train and manage your dedicated IT team, actively monitor your IT systems (whether on-premise or in the cloud), take care of cyber security, manage and deliver large projects and ensure backups are working as they should be. Our award-winning team deliver market-leading solutions and services, tailored to your specific requirements.
What you can expect from our Managed IT Support Services
Recruitment
We’ll manage the recruitment of your dedicated in-house team, so you can focus on what you do best.
Helpdesk Support
You’ll benefit from helpdesk support from a team of friendly experts. Depending on your needs, 24/7 IT helpdesk support is available to supplement your dedicated on-site team, so you always get the IT support you need, when you need it.
IT Roadmap
We listen to your challenges and processes and will analyse your current infrastructure to develop an IT Roadmap aligned to your business goals and budget. We’re a Managed IT Provider that truly cares.
Knowledge & Expertise
Our IT experts will supplement and strengthen your in-house team's technical knowledge. You’ll benefit from a wealth of expertise from an award-winning team.
Regular Reviews & Meetings
Detailed information about support delivered, the health of your networks, and any pressing issues that need to be addressed.
Training & Development
We’ll ensure the highest levels of knowledge, expertise, and career development for your dedicated IT team.
Policies & Practices
From security and disaster recovery to data protection and compliance, we’ll help you to define relevant policies and practices. We are Cyber Essentials Plus certified and ISO 27001 accredited too so you can rest assured that we are committed to high standards of quality and security.
Monthly Reporting
We’ll analyse team and infrastructure performance, call data, client feedback, priority changes, emerging technologies and installation opportunities. We’re here to ensure you’re on track to meet your business objectives and as efficiently as possible.
Why partner with us?
By partnering with us for Managed IT Support, you’ll benefit from 30+ years of experience and a team that becomes an extension of yours. Not only will you have your own dedicated team, but by outsourcing, you’ll also benefit from a network of IT experts that you can rely on.
We’ll manage your day-to-day IT, drive technological innovation, keep downtime to a minimum, provide expert advice and guidance, and implement an end-to-end disaster recovery plan. We’re a proactive team and are here to support you in whatever way you need.
We’ve achieved 4 of the 6 new Microsoft Solutions Partner Designations and are recognised as a top-tier Microsoft Partner (we’re in the top 1% globally in fact)! These prestigious designations demonstrate our commitment to delivering high standard services as a Managed IT Service Provider, so you can rest assured you’re in safe hands.
Why choose us?
Tailored to you
We listen to your needs and challenges and will provide a Managed IT Support solution, tailored to meet your unique goals. We’ll work with you to succeed as a trusted extension of your team.
Experts at what we do
We’re proud to be top 1% of Microsoft Partners globally and hold 4 Microsoft Designations. Our award-winning team have extensive experience to help you work smarter and safer.
We understand your industry
From UK-based SMEs to larger multi-company groups, we have experience working across all industries and understand your specific challenges and how to overcome them.
Clients we’ve worked with
Kingsford Community School
"It was important that we partner with a capable and knowledgeable IT support provider, to allow us to rest assured that we were being well supported in our mission to drive forward excellent teaching and learning. Working with Sharp, we have definitely managed to do that."
Joan Deslandes OBE,
Head Teacher, Kingsford Community School
We’re a certified and trusted Managed IT Services Provider
Tech Company of the Year
National Technology Awards 2024
Cyber Essentials Plus
ISO-27001 Certification
Microsoft Solutions Partner
Infrastructure Azure
Microsoft Solutions Partner
Modern Work
Microsoft Solutions Partner
Business Applications
Microsoft Solutions Partner
Data & AI Azure
Other Managed IT Support Services that we can provide
Managed IT Services FAQs
Our Managed IT Support Services include recruitment of your own dedicated in-house IT team, proactive system monitoring and the option of 24/7 IT Helpdesk Support that can be provided in multiple languages. This ensures that your team can always access help or resources whenever needed, without language barriers.
We conduct audits and planning to develop an IT Roadmap aligned with your business goals. Our experts supplement your in-house staff's technical knowledge, and we provide detailed monthly reports on network health and support delivered.
We ensure continuous training and development for your IT team, offer tailored resources and help define security, disaster recovery, data protection, and compliance policies. Regular reviews and meetings keep you on track with performance analysis, client feedback, and emerging technology opportunities.
With our expert team handling your IT needs, you can focus on growing your business and achieving your goals. You’ll benefit from a team of award-winning experts that you can rely on for advice and guidance and our proactive approach to IT management helps prevent issues before they arise, saving you time and money.
We have experience working across a range of industries, including education, not-for-profit, manufacturing, and retail. We recognise that a one-size-fits-all approach doesn't suit everyone. We pride ourselves on getting to know you, your goals, needs and challenges so that we can offer a tailored IT solution to ensure your IT infrastructure effectively supports your business operations.
We have extensive experience working across diverse industries such as education, charity, and regulated sectors. We understand your specific requirements and are committed to recruiting the right professionals with the appropriate background to seamlessly integrate into your in-house team.
You can expect top-tier support from our dedicated team of IT experts. Our goal is to ensure your IT systems are always performing at their best, so you can focus on what matters most. We’re proud to be among the top 1% of Microsoft Partners worldwide, boasting four prestigious Microsoft Designations. Our award-winning team brings extensive expertise to help you work smarter and more securely.