IT Support
Our IT Support provides you with advice, end-to-end solutions, extra resource and other services whenever you need it. Take advantage of affordable, convenient IT Support Services that are flexible to your business requirements.
Get in touchAward winning IT Support
We provide tailored IT Support Services to complement and enhance your own internal or in-house IT Support teams. Our team of technology experts are on hand to provide IT Support 24/7 should you need it, and our award-winning solutions are customisable and can be tailored to help organisations of all sizes.
With our IT Support Solutions, we’re dedicated to keeping your data safe, we’ll implement a range of cyber security tools that ensure your infrastructure remains secure. Alongside, ensuring that all your systems are functioning optimally, helping to increase your operational efficiency and keep your business running as it should. And as your business needs evolve, we’ll also help you update, scale, and adapt your systems and solutions to ensure you can successfully meet your evolving goals.
Why choose Sharp as your IT Support partner?
Our IT Support services streamline your business' operations, reduce downtime, and significantly boost productivity. This increased efficiency not only enhances day-to-day business performance but also drives long-term growth and success.
Opting for our IT Support solutions allows you to reduce operational costs by preventing expensive downtime and minimising the need for in-house IT teams, ensuring that resources are allocated efficiently, leading to savings and improved financial performance.
With our IT Support, you can benefit from enhanced security measures that protect sensitive data and prevent cyber threats, to guarantee business continuity and the safeguarding of valuable information, providing that all in important peace of mind.
Our IT Support allows you to easily scale your operations to meet your ever-changing demands without compromising on performance.
Partnering with our IT Support services grants you access to a team of experts with extensive knowledge and experience in the latest technologies, ensuring you receive top-tier solutions and guidance.
IT Support packages to suit your business needs
Outsourced IT Support Services
We provide a diverse array of outsourced IT Support solutions tailored to organisations of all sizes. Our services are designed to elevate your business, ensuring you remain agile and ahead of the curve.
Our remote outsourced IT Support offers a range of features, including unlimited helpdesk support, onsite assistance, proactive monitoring, a dedicated technical consultant and account manager, as well as a bespoke IT roadmap, among others.
Managed IT Services
Our comprehensive Managed IT Services handle all your IT needs, allowing you to focus on growing your business. Our services include recruiting, training, and managing your IT team, actively monitoring your IT systems (on-premises and in the cloud), ensuring cyber security, managing large projects, and maintaining backups.
With our expertise, we can build your dedicated IT team, ensuring they benefit from the collective knowledge of a broader team of technical experts while seamlessly integrating into your business.
Co-Managed IT Support
Our Co-Managed IT Support service provides your business with essential IT support to minimise downtime and maximise efficiency. Whether you need 24/7 helpdesk support for daily issues, coverage during holidays and sickness, or an additional consultant for larger projects, we’ve got you covered.
Our technical consultants understand your pain points and develop a bespoke, scalable solution that simplifies technology for you and your team. By familiarising ourselves with your systems, we ensure that the IT Support you receive is fast, efficient, and keeps you ahead of the game.
Awards & Accreditations
Tech Company of the Year 2024
Cyber Essentials PLUS
Outsourcing Company of the Year
ISO-27001 Certification
Datto Blue Diamond Partner
CyberSmart Strategic Partner
WatchGuard Gold Partner
Local IT Support for local businesses
We operate 15 regional offices across the UK, with our European headquarters in Stockley Park, enabling us to provide local and nationwide IT Support services to our clients.
We take pride in our extensive network of local IT Support centres, strategically located throughout the UK. With our local IT locations, you can count on quick response times, on-site support when needed, and a thorough understanding of the unique challenges specific to your local area. We believe that this proximity to our clients enables us to build strong relationships and provide exceptional service.
We’re in the Top 1% of Global Microsoft Partners
Microsoft Solutions Partner Accreditation - Infrastructure Azure
Microsoft Solutions Partner Accreditation - Modern Work
Microsoft Solutions Partner Accreditation - Business Applications
Microsoft Solutions Partner Accreditation - Data & AI Azure
The 3rd line remote IT Support that Sharp now provides us with is a safety net. It’s great knowing we have that knowledge and technical expertise there for issues that can’t be rectified in-house and need to be escalated.Tim Grimwood
The helpdesk has been exceptional and committed to solving problems and making our users happyMatthew Passmore
Our relationship with Sharp isn’t just about the technical expertise, it’s also the understanding of our business and our priorities. I really trust their advice and we work together to introduce changes that are appropriateMark Price, IT Manager
IT Support FAQs
Our IT Support caters to a wide range of industries, including Education and Charities.
Sharp handles emergency IT issues with a dedicated 24/7 support team that ensures rapid response and resolution. Our experts are always on standby to address critical problems and reduce downtime.
Our onboarding process begins with a comprehensive assessment of your IT needs, followed by a tailored implementation plan. Our team ensures a smooth transition with minimal disruption to your business operations. Reach out to an expert today to learn more about the onboarding process specific to your organisation.
