IT Services in the Thames Valley and High Wycombe

Regardless of your level of internal IT resource, we tailor our support levels and services to fit your situation. This could be in the form of a hybrid IT support model, where our experts assist your team during peak times and busy periods, or a fully outsourced IT support approach, where we manage all your IT needs from end-to-end.

Given the importance of IT for your organisation, choosing a reliable partner with the right expertise is crucial. You need to ensure you receive the right guidance for your investment, relieving the pressure on you and your teams. Our outsourced IT support does just that. 

By letting a trusted provider like Sharp take control of your IT, you and your team can concentrate on the bigger picture - business growth and development.

Out helpdesk operates from 8am to 6pm on business days as standard. However we understand your organisation may require extra support, so for after-hours assistance we offer our 24/7 helpdesk as an extra service.

We know that in IT, maximising uptime without interruptions is crucial. If there's a glitch, however small, it can quickly and easily disrupt your whole organisation. That's why our helpdesk is your one-stop for support, manned by experts ready to listen and solve your problem swiftly and efficiently. If it can't be fixed remotely, our escalation procedure will still ensure a swift resolution.

Utilising our helpdesk carries plenty of benefits for your organisation, including instant support, less downtime, boosted productivity, and full coverage.

All kinds of organisations are now embracing cloud solutions. Moving away from on-premise and server-based infrastructure to cloud-based solutions can be daunting if you don't have existing experience or knowledge within your organisation. We guide clients in this transition, ensuring they enjoy the all advantages of cloud migration, without any confusion:

The benefits of cloud solutions include:

• Security
• Flexibility
• Scalability
• Increased Performance
• Cost Savings
• Productivity

In the face of a malicious cyber attack or an unexpected disaster, swift recovery of your IT systems is crucial to minimise the impact on your organisation. At Sharp, we're here to help you prepare for the unexpected.

Our Backup and Disaster Recovery service ensures you're ready and protected with a robust IT disaster recovery plan, should technical issues or human error occur, leading to a potential risk to your data. 

An effective plan includes goals, responsibilities, inventory, and procedures. We arm you with the necessary tools to feel prepared, recommending optimal backup solutions to secure your data. In the unfortunate event of a worst-case scenario, you'll have peace of mind knowing your data and systems are well-protected.

Network firewalls act as a crucial line of defense in any multi-layered cyber security plan, stepping in as a gatekeeper for your business systems and sensitive data. This proactive measure ensures that only authorised and secure communications gain access to your network, significantly reducing the risk of potential cyber threats.

Incorporating network firewall security into your cyber security plan is a strategic move that reinforces your organisation's resilience against the constantly changing threat landscape. This approach not only safeguards your digital infrastructure, and protects the integrity of your business operations, but it also preserves the confidentiality of your critical data, and contributes significantly to maintaining the trust and confidence of your clients and stakeholders.

 

For organisations lacking in-house expertise, making tech and IT decisions can be overwhelming. In the UK, 64% of IT decision makers in UK SMEs admit to lacking knowledge when it comes to IT hardware, and 63% lack confidence in IT software choices. This uncertainty could lead to making the wrong software investments, wasting time and money. 

Your software should deliver a return on investment. We assist you in maximising the benefits of your IT and technology, ensuring efficiency and productivity gains from any new software you onboard.

With Microsoft Azure, you have access to an extensive suite of over 200 cloud-based products and services meticulously crafted to assist organisations in data management and enhance security. Our services encompass virtual machines and server virtualisation, virtual desktop hosting, SQL, AI, and application hosting.

Being a part of the Microsoft partner network, we have access to a wide array of software products, pricing, and expertise. This ensures that we choose the right software, tailored for you and your organisation.

In the era of hybrid and remote work, it's crucial that your organisation utilises the right IT and technology to foster collaboration, no matter where your teams work from.

Ensuring employees can work securely from any location is paramount. Our Unified Communication portfolio facilitates this seamlessly. Whether it's cloud-based software, telephony, or video conferencing, we collaborate with you to strike the right balance. Our goal is to prepare you for the demands of modern and hybrid working environments, and help your teams stay connected.

Sharp's Email Security Services protect your business email communications, services, and accounts from unauthorised access or compromise.

Cyber criminals often use email as their main way to sneak into systems, steal data, launch phishing attacks, and deploy harmful malware. It's crucial for businesses to secure this valuable source of private information. As your first line of defense, educating your team on recognising and avoiding these attacks is essential to protect your reputation and avoid potential fines, and more importantly, data loss.