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IT Services Leicester

Looking for reliable and professional IT services in Leicester? Our team of local experts offers a wide range of services, including IT support, cloud solutions, cyber security, and more. Contact us today to learn how we can help.

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Award-winning, professional, and reliable IT Services in Leicester.

At Sharp, we provide a wide range of IT services in Leicester. Whether you are a small business owner or a larger established organisation, we have the experience to help you make the most of your technology. With multiple office locations in the Midlands, we are perfectly placed to provide friendly, local IT support to the businesses of Leicester.

We understand that every organisation is unique and each one will require its own individual set of IT requirements. We offer a comprehensive range of IT services, so we can address all your technological needs, regardless of complexity. Whether it’s infrastructure management and network setup to cyber security and system maintenance, we’ve got you covered. Our team of skilled, local professionals have extensive experience, ensuring that we can deliver holistic solutions to enhance your business operations.

Sharp IT Support Thames Valley

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IT Support in Leicester

Find the right IT solution for your organisation, no matter it's size

Managed IT Services in Leicester

At Sharp, we recognise that organisations have diverse technology needs, IT configurations, and infrastructure setups. Whether you have an existing internal team dedicated to IT, a solo IT manager, or no internal IT resource at all, we can provide tailored IT services to suit your unique needs.

That's why our extensive range of Managed IT Services cover all aspects of IT, while our partnership enables you to focus on what's important, growing your business. We take care of everything from IT team management, to monitoring systems (whether on-premise or in the cloud), ensuring cyber security, handling significant projects, and ensuring the smooth operation of your backups.

With Sharp's comprehensive Managed IT Services in Leicester, you can alleviate your teams of the burden of IT. We will design a service plan that aligns with your goals and enhances productivity. Our goal is to assist you in continuously advancing your IT and technology infrastructure through the establishment of a long-term partnership.

Man and woman providing remote IT Support

Cyber Security Services in Leicester

Creating resilient defenses against cyber threats can feel daunting, especially in light of increasingly sophisticated phishing attacks. The government’s Cyber Security Breaches Survey showed that 93% of large businesses and 84% of medium businesses reported phishing attacks in 2023. Your internal teams may lack the resources or expertise required to deal with cyber attacks and despite the very real threat that phishing poses to businesses today, almost 1 in 5 organisations only deliver phishing awareness training to their employees once per year. This is why seeking specialised external cyber security expertise becomes crucial.

At Sharp, we craft robust cyber security strategies that empower organisations to stay ahead of growing threats. Our approach involves an initial assessment of your current cybersecurity strategy with our Cyber Security Audit, followed by the implementation of protective measures to minimise vulnerabilities to potential attacks. We maintain a proactive stance throughout this process, implementing effective solutions to safeguard your organisation, clients, personnel, and data.

In addition to our proactive cyber security measures, we strongly emphasise security awareness training. The weakest link in cyber security often lies with the people within an organisation. In essence, a security-aware team essentially forms a human firewall, serving as the first line of defense in safeguarding your organisation. We offer guidance on obtaining accreditations such as Cyber Essentials and foster a security-oriented culture throughout your organisation.

Our Cyber Security Services portfolio includes:

At Sharp, our team of plain-speaking technical experts will assist you in developing a robust cyber strategy, and implementing the necessary solutions to keep your business protected from evolving threats.

Cyber Security

IT Procurement Services in Leicester

In Leicester, our range of IT services includes procurement of both IT software and hardware. With the support of our key IT partners, we assist you in choosing the right technology to ensure a positive return on investment. Additionally, we provide the most cost-effective solutions to meet your IT hardware and software needs.

As a member of the Microsoft Partner Network and holding three of the six new Microsoft Solutions Partner Designations, we are recognised among the top 1% of Microsoft Partners. This designation grants us access to preferential pricing for some of the most sought-after Microsoft software solutions available today.

Whether you require cloud-based accounting software, Microsoft Azure, laptops, desktops, tablets, or peripherals, we guarantee that you have the necessary technology to enhance your business operations. Our portfolio includes a diverse range of IT software such as Microsoft 365, ERP, Business Central, and Power Platforms, such as Power BI, Power Apps and Power Automate. Furthermore, our experts can assist you in acquiring both software and hardware beyond our core portfolio.

IT Procurement in the Thames Valley

Discover more about our range of IT Support Services in Leicester

Choosing Sharp as your IT support partner provides you with a skilled team of technical professionals who are committed to helping you make well-informed technology investments for the advancement of your organisation.

Whether you need assistance with cyber security or are managing the shift to the cloud, we're here to help by crafting a thorough IT roadmap that guarantees your future preparedness. Our team, based locally across the Midlands, actively collaborates with you to deeply understand your organisation, essentially becoming an extension of your team. This unique position allows us to offer tailored recommendations that perfectly align with your particular requirements.

IT Support in the Thames Valley

 

Outsourced IT Support in Leicester

Regardless of the extent of your internal IT resources, we tailored our support levels and services to suit your specific situation. This may involve adopting a hybrid IT support model, where our experts collaborate with your team during peak periods, or opting for a fully outsourced IT support approach, wherein we manage all your IT needs comprehensively.

Considering the pivotal role IT plays in modern organisations, the selection of a reliable partner with the appropriate expertise is paramount. It is essential to ensure that you receive tailored guidance for your investment, alleviating the burden on both you and your teams. 

By trusting a reputable provider such as Sharp to oversee your IT, you and your team can redirect your focus toward the broader objectives—business growth and development. This shift allows you to concentrate on strategic aspects while we manage the intricacies of your IT infrastructure.

24/7 Helpdesk in Leicester

Our helpdesk support center operates from 8 am to 6 pm on weekdays. However, we understand that IT issues can arise at any time. Acknowledging the potential need for additional assistance beyond regular hours, we provide an optional 24/7 helpdesk service.

Ensuring uninterrupted operations is crucial, as even minor glitches in your IT system can disrupt your organisation. Our helpdesk serves as a comprehensive support hub, manned by local experts prepared to quickly and effectively handle any issues that may arise. In cases where remote resolution is not possible, our escalation procedure ensures a prompt resolution.

Cloud Solutions in Leicester

All kinds of organisations are now embracing cloud solutions. Moving away from on-premise and server-based infrastructure to cloud-based solutions can be daunting if you don't have existing experience or knowledge within your organisation. We aid clients in this transition, ensuring they enjoy the all advantages of cloud migration, without any confusion:

The benefits of cloud solutions include:

  • Security
  • Flexibility
  • Scalability
  • Increased Performance
  • Cost Savings
  • Productivity
Backup and Disaster Recovery in Leicester

Whether you've encountered a malicious cyber attack or an unforeseen disaster, a swift recovery of your IT systems is crucial to minimise the impact on your organisation. At Sharp, we are committed to aiding you in preparing for such unexpected situations.

Through our Backup and Disaster Recovery service, we ensure you are prepared for any eventuality with a robust IT disaster recovery plan. This comprehensive plan addresses potential risks to your data arising from technical issues, cyber attacks, human error, or natural disasters.

An effective disaster recovery plan encompasses goals, responsibilities, inventory, and procedures. We provide you with the necessary tools, recommending backup solutions to safeguard your data. In the unfortunate event of a worst-case scenario, you can have peace of mind, knowing your data and systems are well-protected.

Firewall Security Services Leicester

In a comprehensive cyber security strategy, network firewalls serve as a crucial element, acting as the first line of defence for your business systems and sensitive data. This essential defensive measure guarantees that only authorised and secure communications are permitted access to your network, effectively reducing the potential risks posed by cyber threats.

Incorporating network firewall security into your overarching cyber security plan is a strategic step that strengthens your organisation's resilience against the constantly changing threat landscape. This proactive approach not only protects your digital infrastructure and maintains the integrity of your business operations but also guarantees the confidentiality of your critical data.

Microsoft Azure in Leicester

Navigating technology and IT investment decisions can be overwhelming for organisations lacking the right guidance or internal expertise. In fact, 64% of IT decision makers in UK SMEs admit to lacking knowledge when it comes to IT hardware and 63% admit to lacking the right knowledge when it comes to IT software. 

This statistic brings to light the issues SMEs face when making software investment decisions, resulting in potential time and financial losses. It also emphasises the importance of consulting with experts to ensure that the software you choose is not only secure but also operationally sound.

Furthermore, it's imperative for your software to demonstrate a return on investment. This is why we provide support to help you maximise the benefits of your IT and technology, ensuring you harness the efficiency and productivity gains that come with new software.

Being a member of the Microsoft Partner Network grants us access to a diverse range of software products, pricing, and expertise. This ensures that we select the right software tailored to your needs and those of your organisation.

Whether it's cloud-based accounting, virtual desktops, business applications, ERP, or Power BI, our team of experts are well-equipped to advise you on the essential software for your organisation.

Unified Communications in Leicester

Whether it's hybrid or remote working and learning,  it's crucial that your organisation employs and maximises the appropriate IT and technology for seamless remote collaboration.

Empowering your employees to work securely from any location is paramount. Our Unified Communication portfolio facilitates this, encompassing cloud-based software, telephony, and video conferencing. We collaborate with you to establish the optimal balance, aiming to ensure your readiness and adaptation to modern and hybrid working environments.

Email Security Services in Leicester

Sharp's email security services are specifically formulated to safeguard your business's email communications, services, and accounts, preventing unauthorised access or compromise.

Email remains a primary avenue for cybercriminals to infiltrate systems, execute phishing attacks, extort companies, and deploy destructive malware. Businesses need to shield this valuable source of private information and educate their teams on recognising and thwarting attacks. This protects your reputation and reduces the risk of potential fines.

Sharp's email security services are intricately designed to ensure the comprehensive protection of your business's email communications, services, and accounts, warding off unauthorised access or compromise in the process.

Get to know us

Our team consists of friendly and knowledgeable tech professionals based in Leicester who are dedicated to providing you with expert IT support, ensuring a prompt resolution to any IT issues you may encounter.

Choose Sharp as your trusted IT support company in Leicester and experience the difference we can make for your business. Contact us today to discuss your IT needs and let our Midlands based IT experts provide you with a tailored IT support solution that accelerates your growth and enhances operational efficiency. 

Sharp Leicester office location

Our Peterborough Office

Peterborough - Sharp UK

4 Commerce Road
Lynch Wood
Peterborough
PE2 6LR

Kingsford Community School drives forward excellent teaching and learning with the help of Sharp IT Services
“Our Account Manager is supportive and proactive in prompting the school to make forward-thinking decisions to support an effective digital strategy.”
Joan Deslandes OBE

Kingsford Community School

Out of focus buses and bus stop
“Our relationship with Sharp isn’t just about technical expertise, it’s the understanding of our business and priorities. I trust their advice and we work together to introduce changes that are appropriate and enhance the IT systems for my company.”
Mark Price, IT Manager

Reading Buses, Reading Borough Council

Did you know...

55% of SMEs

havenʼt implemented multi-factor authentication

42% of SMEs

donʼt have strong password policies

60% of SMEs

havenʼt increased security training since moving to a hybrid working model

1/4 of SMEs

admitted to being the victims of a cyber attack