IT Support Bristol
End-to-end IT Support for your business in Bristol. We’ll work together to overcome your IT challenges and keep things running smoothly so you can focus on growing your business
Book a consultationReliable IT Support from our people – Our Bristol-based team works with businesses across the South West to deliver expert IT Support.
Our Bristol-based IT Support team is here to keep your systems running smoothly and securely while helping you align technology with your business goals.
Whether you're navigating day-to-day IT challenges or planning for long-term growth, we deliver proactive IT Support that’s built around your users, systems and operational needs.
As a trusted Microsoft Partner, certified with Cyber Essentials Plus and ISO 27001, we bring proven expertise and robust security standards to every one of our solutions. We’re not just another IT provider in Bristol – we’re your strategic technology partner.
What Bristol IT Support services do we offer?
Client onboarding: what to expect
Systems Review: To gain a clear picture of your existing IT infrastructure, your dedicated Technical Consultant will review your systems, applications and suppliers.
Helpdesk Team Alignment: Your dedicated Helpdesk team will then be briefed on your structure and processes. This means they’re fully prepared to deliver responsive IT Support from day one.
Welcome Meeting: You’ll meet with the Bristol Regional Sales Manager, your dedicated Account Manager and Technical Consultant. We’ll provide key contacts and simple steps to access your support team.
Client support: what to expect
Remote Helpdesk Support: With a 99% positive feedback rating, you can expect that most of your IT issues will be resolved remotely by a friendly expert.
On-Site Support: As part of your agreed on-site days, your Technical Consultant will visit your Bristol premises when you require project work or when IT issues require in-person assistance.
Emergency Situations: Even in the event of an emergency, our Bristol IT Support remains precise and dependable—minimising disruption and giving you complete peace of mind.
How our Bristol IT Support can help your business
Resource & time
Challenges
- Stretched IT Support resource
- Budgetary challenges
- Limited time to focus on priorities
How we can help
- Whether you’re looking for occasional IT Support or a fully integrated IT team, we deliver dependable solutions backed by 200+ specialists - keeping your Bristol business secure and supported.
- Stay within budget by only paying for the IT Support you need – with the added confidence that your business is backed by a trusted MSP.
- We’ll keep your IT running smoothly behind the scenes, so you can stay focused on your top priorities without distraction.
Supporting your every day
Challenges
- Insufficient IT maintenance
- Unreliable 24/7 IT Helpdesk Support
How we can help
- Powered by industry-leading technology and supported by our expert Bristol team, we ensure your systems run smoothly, stay updated, and remain secure as standard.
- If dependable 24/7 IT helpdesk support is what you need, our extended service is available beyond standard working hours - connecting you to a real expert in just 7.6 seconds (on average)
Identifying smarter ways of working
Challenges
- Current MSP lacking innovation
- Unsure how to use tech more efficiently
- Facing obstacles in adapting to shifting priorities
How we can help
- With three of Microsoft’s six elite partner designations, we’re uniquely equipped to deliver forward-thinking solutions, intelligent technologies, and genuine innovation that drives results.
- Boasting a 200+ strong technical team and over 30 years of IT Support experience, we’re dedicated to finding ways to use technology to improve efficiency for our Bristol clients’ businesses.
- As your Bristol business grows, your dedicated Account Manager will be right there with you - helping you adapt to change while staying ahead with smarter, safer solutions. Our flexible on-site technical consultancy days mean you only pay for what you need, whether you're solving complex IT challenges or accelerating your digital roadmap.
Book a short exploratory call with Henry
Henry takes pride in transforming technology into meaningful business outcomes for his Bristol clients.
He strongly believes in building lasting partnerships and becoming a true extension of each client’s team - far beyond the role of a traditional, faceless IT Support provider.
Away from the office, Henry is a Rugby and Formula 1 supporter. Whether he's solving complex IT challenges or supporting his favourite teams, he brings the same drive, precision and commitment to everything he does.
Why choose us as your Bristol IT Support partner
Our expert IT Support team in Bristol is knowledgeable, experienced, and friendly. We're based locally to all our clients to ensure a great working relationship.
Sharp is recognised as being in the top 1% of Microsoft Partners globally, meaning we have the expertise and knowledge to fully support your IT needs. We currently hold three out of the six Microsoft Solutions Partner Designations, and we're proud to be a part of the Microsoft Partner Network.
Our 24/7 support and 99% positive helpdesk feedback means you can expect a prompt resolution to all your IT issues. We can offer guidance and support to maximise your business' IT efficiency.
Our IT Support Bristol stats
IT Support Bristol FAQs
Yes, we offer comprehensive IT Support for remote workers, including secure access, troubleshooting, and collaboration tools to keep your team connected and protected.
We assess your specific requirements and design customised IT solutions that align with your business goals and operational needs.
Absolutely, we've delivered cloud migration projects for over 30 years, providing expert migration and management services to ensure a smooth transition and optimal performance of any current cloud infrastructure you may have.
We implement advanced security measures, including encryption, firewalls, and regular audits, to protect your data from threats and breaches. We're also ISO 27001 and Cyber Essentials Plus certified.
Sharp offers rapid response times with 24/7 support to address IT issues promptly and minimise downtime for your business.
We offer comprehensive IT training for your staff, covering essential skills, cyber security awareness, and best practices to enhance productivity and security.
Our Bristol Office
Bristol- Sharp UK
Eden Office Park
64 Macrae Road
Pill, Bristol
BS20 0DD
Awards & Certifications
Infrastructure Azure
Modern Work
Data & AI Azure
Security
Business Applications
Tech Company of the Year 2024
Cyber Essentials Certified