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Business Central Support.

Ongoing Business Central Support to ensure you are getting the help you and your team need

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Business Central Support

What is Dynamics 365 Business Central Support?

We are dedicated to ensuring your Business Central platform runs smoothly with our support. We don't just react to issues, we provide proactive support, guidance and are here to help you plan for the future.

Our team can meet your training needs, ensuring your team are well-equipped to utilise all the features of your system effectively. We are here to help you every step of the way, we're someone you can rely on. 

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We're someone you can rely on

A trusted partner

We are Microsoft Solutions Partner Designation holders – so you can trust in us to provide the highest quality solutions and support. 

Tailored to you

Our in-house team will provide tailored support that goes beyond out-of-the-box options, ensuring you see tangible results and benefits.

There when you need us

Before, during and after implementation, you can rely on us to support you. With a structured aftercare process we’ll be there after the go-live date and can continue to deliver on-going support whilst you grow.  

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Why choose us for Business Central Support?

Partnering with us provides peace of mind that you've got access to expert support from a partner that cares. We hold the prestigious Business Applications, Microsoft Solutions Partner Designation so you can confidently rely on us for market leading solutions, delivered by a certified team to drive your business success.

Whether you're looking for a partner to enhance your solution or maybe you require maintenance and training, we can deliver what you need. We’re here to make a difference to your operations and show you that when Business Central is utilised properly, you’re able to do so much more with less.

We have experience working with businesses of all shapes and sizes and understand the importance of seamless communication and collaboration across your departments. We can help bridge the gap and provide Business Central support tailored to you.

Many providers don’t continue Business Central support after installation is complete, but we are different. We can provide aftercare to suit your needs. 

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Types of support that we offer

Helpdesk support

Our team of experts are on hand to help your team when they have questions or issues. 

Training

We provide training options to suit your team's learning preferences. Ensuring they have the confidence to utilise Business Central for their needs.

Roadmap support

We’ll work with you to create a tailored roadmap to drive efficiency and tangible improvements across your organisation.

Active support

We will actively work with you to manage your Business Central updates, including major update cycles from Microsoft. 

SUPPORT YOU CAN EXPECT AFTER IMPLEMENTATION

We understand that transitioning to a new system can bring about changes and challenges. Rest assured, we are here to support you every step of the way.

Hyper care

Step one of the aftercare process, involves dedicated support from your consultant, who's been with you every step of the way.

Hyper support

Next, you’ll be transferred to your dedicated support member who has been part of the project delivery process and understands your business.

General support team

You’ll then be looked after by a small team of experts who can confidently assist you with any questions or challenges, they can also rely on your consultant for specialist enquires.  

Roadmap support

To help you on your journey to enhance and grow, we can work with you to create a roadmap that ensures you continue to improve and meet key business priorities.

Millmead Optical Group choose Sharp for Dynamics 365 Business Central services

Hear from our clients

"Since moving our Dynamics 365 Business Central support to Sharp, the transformation has been immediate and meaningful…For the first time, we have a partner who truly understands our business needs and can support us with a clear, practical roadmap to help us achieve them.

Their guidance is proactive, their communication is always clear, and their ability to blend innovation with business insight is exactly what we needed. We're excited for the journey ahead with Sharp and feel confident knowing that our Dynamics setup is in capable hands."

Owain Jones, Director of IT and Operations, Millmead Optical Group

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Hear from our clients

"Sharp have been absolutely tremendous. Everyone we've worked with has been knowledgeable and, more importantly, friendly.”

Dafydd Parkman, Technical Sales Manager, Gower Chemicals

Read the case study

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