Charity IT Support.
We provide dependable expert IT Support Services for Charities of all sizes, designed around your unique requirements.
Get in touchIT Support for Charities that supports your mission
Charities encounter a differing range of challenges compared to other businesses, so your IT Support must be tailored to your specific requirements.
This is where an outsourced IT partner can provide value to your organisation. Leveraging external IT Support prevents charities from increasing long-term costs by hiring in-house teams, instead you can rely on the provider for the expertise you need via a fixed monthly package. An external partner can also help Charities gain access to donated and discounted licenses and hardware from companies like Microsoft. Overall, this approach to IT Support allows you to alleviate financial pressures wherever possible, whilst still saying secure and productive.
When it comes to Charity IT Support, we recognise that a one-size-fits-all approach doesn't always work. We focus on building strong, lasting relationships with our non-profit clients. We deeply understand your mission and how you operate. All of which allows us to deliver perfectly customised IT Support that meets your needs. Ultimately, partnering with us for your IT Support, will empower you have more time to dedicate to your mission, which we know is critical to your success.
How our IT Support can help overcome IT hurdles in Charities and Non-Profits
Limited in-house expertise: With our solution, you can leverage our skilled and technical teams to either supplement your existing internal IT team or outsource all your IT needs to us, enhancing efficiency and productivity, through the support of your volunteers and trustees, whilst guaranteeing the security of your data and systems.
Cyber security risks: Our IT Services for Charities and Non-Profits help mitigate Cyber Security risks by implementing robust security measures and providing ongoing monitoring. We ensure your sensitive data remains protected, allowing you to focus on your mission without worrying about cyber threats.
Budget constraints: We appreciate the balancing act that occurs due to the restrictions imposed by your charity's budget. That’s why our IT Support for Non-Profits team dedicates time to learning the needs of your organisation and provides a tailored solution that ticks all your boxes. Our carefully devised and bespoke IT Road Map and IT Budget will ensure you know what needs to be invested and when, guaranteeing to keep you on track.
Compliance and data protection: Our services ensure you comply with data protection regulations by implementing comprehensive data management strategies. We also provide ongoing guidance and monitoring to safeguard sensitive information and maintain regulatory compliance.
Our IT Support for Charities
Why choose Sharp as the IT MSP for your charity?
Proactive maintenance: Our proactive IT maintenance prevents issues before they arise. This approach keeps your operations running smoothly and minimises downtime, enabling you and your team to focus on your objectives without technical interruptions.
Scalable solutions: Our solutions are designed to scale effortlessly, giving charities of all sizes access to the same high‑quality IT Support, security, and expertise. As your mission grows, your technology grows with you.
Paper-based transition specialists: Many charities still rely on paper‑based processes, and we help streamline their operations by transitioning them to the cloud. Our IT solutions, combined with our extensive print expertise, ensure a smooth, efficient, and well‑supported digital transformation.
Security and compliance: Outsourcing your IT to us ensures your organisation stays fully aligned with GDPR, Cyber Essentials, and ISO best‑practice standards. We safeguard sensitive data and strengthen compliance, helping you maintain the trust of donors, beneficiaries, and stakeholders.
Industry specialists and expert guidance: With over 30 years of IT experience, we offer specialised IT Support for Non-Profits through our large team of friendly experts. Instead of relying on a single individual, your charity benefits from the collective knowledge and support of our entire team.
Harnessing AI for impact in Charities
As Charities look for practical ways to extract the most with limited time and resources, new technologies are offering opportunities that were out of reach only a few years ago. Our Harnessing AI for Impact in Non-profits webinar explores how AI can act as a proactive “digital colleague”: anticipating needs, supporting overstretched teams, streamlining processes, and driving meaningful impact across your services.
View the webinar here
It’s great having a 24/7 helpdesk team to rely on, they’re easy to get hold of and it’s taken the pressure off of me so I can focus on my other responsibilities, previously team members had been coming to me to raise IT issues.Catrin Anthony-Evans - Communications Officer
Sharp are a cut above other IT Support providers...The nuts and bolts just happen and the consultative approach and relationship delivered by our dedicated Account Manager and Technical Consultant is what makes the support perfect for us.Liz Ambekar - Finance and Operations Director
We have had excellent service from Sharp and would not hesitate to recommend them to other companies.Alison Taylor-Cox - Finance Manager
Awards and accreditations
Cyber Essentials Certified
ISO 27001 Certified
Tech Company of The Year 2024
Modern Work
Security
Business Applications
IT Support for Charities FAQs
IT Support improves your operations by streamlining processes through the implementation of modern technology solutions. This includes upgrading outdated systems, automating routine tasks, and providing reliable technical assistance, which collectively improves productivity and allows your staff to focus more on their core mission.
Yes, our IT Support for Charities can assist with compliance and data protection regulations by implementing robust data management strategies and providing ongoing monitoring. We ensure your organisation adheres to relevant laws and safeguards sensitive information effectively.
We have over 30 years of experience working in IT and providing IT Support for Non-Profits. We have a large team of friendly and experienced technical experts who collectively have ‘seen it all’. This is beneficial for your charity organisation as instead of relying on one person for your IT, you will have the backing of a large team of IT experts to help support you.
We understand that affordable pricing is crucial for charities, as they often operate with limited financial resources. That’s why we offer charity pricing on hardware, software and licencing from partners like Microsoft, ensuring you secure the best procurement pricing.
IT Support enhances Cyber Security for Charities by implementing advanced security measures, such as firewalls, encryption, and regular security audits. This proactive approach helps protect sensitive data from cyber threats and ensures a secure operating environment.
Each employee is entitled to one day per year to volunteer at a charity of their choice. In 2024, our Marketing and Engineering teams volunteered at Dogs Trust.
We also have an ongoing partnership with the British Heart Foundation. In the last year, our Head of Commercial Projects and Furniture, James Hand climbed Kilimanjaro in aid of them. We also continue to upskill our teams through CPR training.
We support team members in their fundraising efforts with donations and fundraising promotions. Recently, Head of Product Marketing, Julian Hodges, e-colosseum-blazing-saddles-take-on-12-day-charity biked from the Coliseum theatre in Oldham to the Colosseum in Rome.
Our IT Support for Non-Profits offers comprehensive training for your staff, including cyber security awareness.
Our Cyber Security Awareness Training is tailored to your team's level of knowledge, to help reinforce their ability to recognise and respond to cyber threats. Our comprehensive, user-friendly solution delivers important training, and educational cyber security resources and helps you to mitigate risks.
We also provide a Training platform that provides your employees with training on topics from Microsoft 365, Windows 11 and Cyber Security to personal leadership and management skills. There’s no limit on the number of courses your teams can take.
Get in touch with us today to discuss the most appropriate training for your team’s needs.
With our IT Support for charities, you can enhance fundraising efforts by implementing bespoke IT Solutions that improve efficiency and communication, freeing up your teams' time, enabling you to spend more time focusing on fundraising events that can reach a wider audience.
