Engineer in manufacturing plant using D365 Business Central on laptop

IT Support for Manufacturing

We keep your production lines running with secure, resilient and sector‑focused IT Support for manufacturers.

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IT Support for the manufacturing industry that keeps your operations running with confidence, clarity and reliability

Built for production‑led environments: Our service covers ERP and MRP platforms, shop‑floor connectivity, data management, and security across both office and manufacturing environments.

Shaped by the unique demands of the sector: Manufacturing relies on ERP‑driven processes such as Business Central for Manufacturing. Downtime stops production, so uptime matters.  You also need your machines and systems to work together seamlessly while meeting strict compliance, audit and traceability requirements across multiple sites and shift patterns.

Strong focus on resilience and security: Manufacturers face increasing cyber threats. Robust protection for both IT and operational technology, backed by clear governance and reliable monitoring, is essential to keep operations safe.

A partner with proven industry experience: We’ve supported UK manufacturers for many years, offering national coverage and hands‑on expertise. Our accredited teams bring recognised Microsoft knowledge and independent standards, including ISO 27001, ISO 9001, Cyber Essentials Plus and ITIL‑aligned service delivery, giving you confidence that your systems are in capable hands. 

How Sharp IT Support for Manufacturers can help with common business challenges

Downtime disrupting production: This can lead to missed deadlines and lost revenue when lines stop running. We solve this with proactive monitoring, resilient infrastructure and rapid‑response service level agreements to keep your business moving.

Outdated or underperforming enterprise systems: This increases the amount of manual work and impacts poor visibility and planning inefficiencies. Our Microsoft Dynamics 365 Business Central for Manufacturing experts can help improve control and streamline processes.

Cyber Security risks targeting manufacturers: Including intellectual property theft and unplanned shutdowns. To protect your business, we build a manufacturing‑focused Cyber Security strategy with assessments, protection and compliance support.

IT that can’t scale as you grow: Technology becomes a blocker instead of an enabler. We rectify this by designing cloud‑first, scalable IT that evolves with your business and supports long‑term growth.

Limited internal IT resources: This means support is reactive and skills gaps begin to slow the operation. With our fully Managed or Co‑Managed IT Support to extend your capability and free up internal teams. 

Business Central for Manufacturing
Millmead Optical Group
Since moving our Dynamics Business Central support to Sharp, the transformation has been immediate. From day one, their team showcased expertise, quickly guiding us to leverage out-of-the-box features that our previous provider had never introduced
Owain Jones, Director of IT and Operations

Millmead Optical Group

How Microsoft Business Central Can Help UK Businesses Navigate the Effects of Changing Tariffs

Business Central for Manufacturing: a smarter way to run your operation

Microsoft Dynamics 365 Business Central for Manufacturing gives you clearer production scheduling, better visibility of your inventory and supply chain, and stronger alignment between your financial and operational data.  

Our team of specialists help you get the most from it. We implement, configure and support Business Central to your processes, enhances control and grows with your business. If you’re interested in finding out more about Business Central for Manufacturing, reach out to speak to one of our experts.

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Awards, Accreditations & Technology Partnerships

Tech Company of the Year 2024

Microsoft Solutions Partner Designation

Modern Work

Microsoft Solutions Partner Designation

Security

Microsoft Solutions Partner Designation

Infrastructure Azure

Microsoft Solutions Partner Designation

Business Applications

Microsoft Solutions Partner Designation

Data & AI Azure

ISO-27001 Certification

ISO 14001

Sales, Marketing and Service of electronic equipment and components as well as other office equipment

CyberSmart Strategic Partner Logo

Cyber Essentials Plus

WatchGuard Gold Partner

Datto Blue Diamond Partner

IT Support for Manufacturing FAQs

What makes IT Support for Manufacturing different?

Manufacturers rely on technology that connects people, machines and data, so any issue can slow or stop production. You also work with planning and stock systems that need to run smoothly, and you face higher Cyber Security risks than many other sectors.

That’s why you need support that understands high‑uptime environments and production‑led workflows. We provide that support, allowing you to stay efficient, secure and ready to move quickly when things change, through our Business Central for Manufacturing, Cyber Security Services, and Managed IT Services. 

Do you support manufacturing ERP systems?

Yes, we do. We support manufacturing ERP systems, including Microsoft Dynamics 365 Business Central for Manufacturing. We help you implement, optimise and maintain your system so it runs smoothly and supports your production, planning and stock control. 

Can you support both office IT and shop‑floor environments?

Yes, we can. We support the full manufacturing environment, from office IT, via our IT Support and Managed IT Services, to the systems and connectivity your shop floor relies on, facilitated through Business Central for Manufacturing. This helps your whole operation run smoothly and stay productive.

How do you minimise downtime in manufacturing?

We minimise downtime by monitoring your systems proactively, with our 24/7 IT Support and Cyber Security Services. Allowing us to resolve issues before they affect production and respond quickly when something needs attention. We also build resilient infrastructure and clear recovery plans so you can keep moving, even when the unexpected happens.

Is your IT Support suitable for multi‑site manufacturers?

Yes, it is. We support manufacturers that operate across multiple sites, ensuring each location has consistent, reliable IT and shared visibility across systems. This helps your teams stay connected and your production run smoothly, wherever you’re based.

Can you work alongside an internal IT team?

Yes, we can. With our Co‑managed IT Support, we support your internal IT team by filling skills gaps, taking on day‑to‑day workloads or delivering specialist expertise when you need it.

How secure is our manufacturing data?

Your data is protected by strong security controls that cover your systems, networks and devices. We use assessments, monitoring and compliance frameworks such as ISO 27001 and Cyber Essentials to keep your information safe and reduce risk across your operation,

Do you support compliance and audits?

Yes, we do. We help you prepare for and meet compliance requirements, including standards such as ISO and Cyber Essentials, and support you through audits with clear documentation and guidance.

How quickly can you onboard a manufacturing business?

We onboard manufacturing businesses as efficiently as possible. Our team assesses your environment, plans the handover and gets you up and running without disruption, so you can move to our support with confidence.