IT Support London
Stay productive with trusted IT Support that works behind the scenes, so you can focus on building your business in London.
Book a consultationGenuine people who deliver expert and reliable IT Support to help your business thrive in London.
Our London IT Support team keeps your systems running seamlessly, while aligning technology with your business and organisation goals to drive greater efficiency.
We’re more than just a third party provider - we’re your strategic tech partner. From everyday IT issues to complex projects, our London team is committed to delivering secure, high-quality IT Support that fits your users, systems, and needs.
As a trusted Microsoft Partner with the government’s Cyber Essentials Plus and ISO 27001 certifications, you can be confident that your organisation is in safe hands.
What London IT Support services do we offer?
Client onboarding: what to expect
Systems Review: Your trusted Technical Consultant will review your existing IT infrastructure to get a clear picture of how you operate in and around London.
Helpdesk Team Alignment: Your Helpdesk team will be briefed on your systems, applications and suppliers, so they’re ready to deliver accurate IT Support from the get-go.
Welcome Meeting: You'll then meet the London Regional Sales Manager, your dedicated Account Manager and Technical Consultant. We’ll provide key contact details and how to access support.
Client support: what to expect
Remote Helpdesk Support: Most IT issues can be resolved remotely and with a 99% positive feedback rating, you can count on fast and friendly support every time.
On-Site Support: Your Technical Consultant will visit your London premises when issues call for practical assistance or you require project-led support as part of your agreed on-site days.
Emergency Situations: When urgency strikes, we’ll be on-site swiftly, ready to act decisively and keep disruption to a minimum.
How our London IT Support can help your business
Resource & time
Challenges
- Limited IT resource
- IT Support budget constraints
- No time to focus on key priorities
How we can help
- Whether that’s an extra pair of hands, or a fully dedicated team – we’ll deliver the IT Support you need, plus you’ll benefit from the backing of 200+ IT experts to support your London business.
- Partnering with an MSP is a cost-effective way to get the IT Support your business needs.
- We’ll take care of the updates, maintenance and data security, so you can focus on growing your business in London.
Powering the everyday
Challenges
- Lack of consistent IT maintenance
- Unreliable 24-hour IT Helpdesk Support
How we can help
- Our committed team look after our London clients, ensuring their systems running smoothly, updated, and secure, so you can rest assured your IT is in the best hands.
- We understand how critical it is for your London-based business to operate around the clock, that’s why we offer an additional 24/7 IT Support and Helpdesk service and team who respond in just 7.6 seconds (on average).
Identifying smarter ways of working
Challenges
- Current MSP lacking innovation
- Unsure how to improve efficiencies with technology
- How to adapt to change
How we can help
- As a leading Microsoft partner holding three out of six prestigious designations, our team is perfectly positioned to bring fresh thinking, smarter technology, and real innovation.
- With over 30 years of IT Support experience and a 200+ technical team, enhancing your business operations is at the heart of what we do.
- As your London business evolves, your dedicated Account Manager will be by your side helping you to adapt, whilst staying ahead with smarter, safer solutions. Only pay for what you need with our technical consultancy on-site days, perfect for tackling technology challenges or advancing your Roadmap projects.
Arrange a no-obligation chat with Henry
Henry takes pride in giving his London clients full visibility of their options and works closely with them to ensure the right technologies are in place.
He believes in becoming an extension of each client’s team, building long-term partnerships that go beyond being just an IT Support provider. It’s this commitment to collaboration and care that helps turn technology into real business impact.
Outside of work, Henry’s a keen Rugby and Formula 1 fan. Whether he's tackling an IT challenge or cheering on his favourite teams, Henry brings the same energy, focus and dedication to everything he does.
Why choose us as your London IT Support partner
With our London IT Support, you work with a friendly, experienced, and proactive team that adopts a personal approach to managing and maintaining your IT infrastructure. Our certifications and third party relationships ensure confidence in our ability to provide seamless IT operations, quick issue resolution, and continuous optimisation to keep your business running smoothly and driving forward.
We have offices in London and the Greater London area, which ensures we can support you face-to-face or online. And whilst we’re a nationwide organisation, we're still close enough to our clients to build long-lasting relationships.
Our comprehensive range of feature-rich IT Solutions means we're able to offer 24/7 support that provides round-the-clock support and security for your systems and solutions.
Our IT Support London stats
IT Support London FAQs
Our IT packages are tailored to your specific needs, generally these include comprehensive support, security, cloud services, and proactive maintenance to keep your systems running optimally.
Each business is unique, and we'll work with you to understand how you work and assess where our support and services are best placed. However, it all comes down to your business needing reliable IT Support for network management, cyber security, data backup, and user assistance to ensure seamless operations.
At Sharp, we take a structured approach with clear timelines, regular updates, and dedicated project managers to ensure successful IT project delivery.
Yes, we offer comprehensive IT Support for remote workers, including secure access, troubleshooting, and collaboration tools to keep your team connected and protected.
We assess your specific requirements and design customised IT solutions that align with your business goals and operational needs.
Absolutely, we've delivered cloud migration projects for over 30 years, providing expert migration and management services to ensure a smooth transition and optimal performance of any current cloud infrastructure you may have.
We implement advanced security measures, including encryption, firewalls, and regular audits, to protect your data from threats and breaches. We're also ISO 27001 and Cyber Essentials Plus certified.
Our Central London Office
London - Sharp UK
42 Trinity Square
London
EC3N 4DJ
Our West London Office
Stockley Park - Sharp UK
4 Fuzeground Way
Stockley Park
Uxbridge
UB11 1EZ
Our South East London Office
Swanley - Sharp UK
Teardrop Centre
London Road
Swanley
BR8 8TS
Awards and Certifications
Infrastructure Azure
Modern Work
Data & AI Azure
Business Applications
Security
Tech Company of the Year 2024
Cyber Essentials Certified
ISO 27001