Managed Print Services

Our Managed Print Services are tailored to help your organisation significantly reduce costs and waste. By centralising the management of printers, photocopiers, and consumables, we eliminate inefficiencies, minimise paper and toner waste, and streamline operations. Additionally, we work closely with you to establish and implement security and print policies for your devices. This ensures responsible use of resources, such as limiting colour printing and applying rules-based printing practices for your teams.

You’ll benefit from increased visibility across your entire print fleet, helping us as your Managed Print Services provider, monitor and analyse usage patterns with ease. Our machine monitoring software, OneStop, which is available to those with the correct network setup, plays a vital role in delivering this visibility, offering a centralised dashboard that tracks device performance, usage statistics, and supply levels in real-time. This empowers us to collectively identify inefficiencies to drive greater cost-efficiency and productivity.

OneStop machine monitoring software automates toner replenishment, reducing waste and avoiding onsite stockpiling. It provides real-time meter readings for accurate billing and creates a fully automated workflow, saving time and improving efficiency.

Transitioning from a previous supplier can often feel daunting, but our robust service delivery processes ensure a seamless process. Leveraging ITIL-aligned (Information Technology Infrastructure Library) and PRINCE2 methodologies, we specialise in guiding organisations through transitions with minimal disruption. Our transition management approaches are tailored to align with your existing workflows and processes, ensuring continuity and efficiency. From integrating new devices into your infrastructure to training your team on enhanced functionalities, we provide comprehensive assistance every step of the way.

A surprising 33% of SMEs lack any IT security measures for their printers, leaving them vulnerable to potential breaches - an issue that has already affected 16% of businesses. To address this, our expertise in Cyber Security is bolstered by certifications such as Cyber Essentials Plus and ISO 27001. Our Future Workplace MFPs are equipped with Bitdefender antivirus software. This cutting-edge solution, activated via our Virus Detection Kit, uses machine learning algorithms, patented technologies and links to Bitdefender's definition file to identify and prevent malware threats in real-time.

Our devices meet rigorous environmental standards like RoHS, Energy Star, Nordic Swan, and Blue Angel, reflecting our commitment to security and sustainability. Additionally, our Toner Recycling Scheme allows clients to recycle toner cartridges responsibly, reducing landfill waste. We also offer "New Life" machines as part of our print services. These are refurbished devices that promote reuse and reduce electronic waste. Overall, our Managed Print Services encourage sustainable behaviours by reducing wasteful printing practices through policies like duplex printing and user authentication, ensuring resources are used efficiently.

A key part of a Managed Print Service is proactive maintenance and support services, which ensure your full fleet of printers and photocopiers benefit from maximum uptime. Print services also help optimise processes and resources. Our latest MFPs provide fast, reliable printing, easy functionality, and integration with cloud and mobile applications. Some of our devices also benefit from a built-in Microsoft® Teams connector, providing direct and secure access for printing to or scanning from Microsoft® Teams channels.